Human and organisation performance

How people act, their attitude towards safety and how they interact with others to perform their tasks at work significantly affects their organisation’s safety performance. 

People can be the source of errors, but they are also integral to avoiding, mitigating and recovering adverse situations. Safety improvements come from understanding how people contribute to safety, considering both what goes wrong and what normally goes right.

Organisational factors can also significantly influence people’s performance, both positively and negatively. The management team are an important factor in overall safety performance and can positively contribute to safety by implementing a well-developed safety management system and fostering a proactive safety culture.